Use our Product Returns form here
Defective Goods – If you return Goods to us deemed as defective, we reserve the right to examine the returned Goods and will notify you of your refund via e-mail or telephone within a maximum of 14 working days. We will usually refund any money received from you using your original payment method. We will strive to process your refund as soon as possible and within a maximum of 30 days from receipt of the returned goods or from inspection of the faulty goods. Goods returned to us because of a defect will be refunded in full, including a refund of the shipment charges you incurred.
We will accept the return of non-faulty goods within 7 working days of you receiving them, where the goods are returned in their original packaging and in a resalable condition. Non faulty goods will be inspected upon return in order to ensure that they are in their original packaging and in a resalable condition. Whether goods are considered resalable is at the discretion of Fuel Pumps UK and the decision is final. The cost of returning non faulty goods must be covered by the customer. If goods are returned after 7 working days customers will not be entitled to a refund. Bespoke/rersonalised goods are non refundable.